How to Easily Setup a Clover Kiosk by Integrating Your Kiosk with a Clover POS

In today's day and age, automation is one of the largest opportunities in the restaurant industry. Several tools have taken over the space very quickly, being adopted and pioneered by huge brands and household names. One such tool gaining traction is self-ordering kiosks. Clover being one of the largest POS' in the industry has a large number of customers wanting a Clover kiosk, where their Clover POS and kiosk solution are integrated.

Our goal with this blog is to explain how to get started with Clover kiosks with your existing Clover POS system. Using a self-ordering kiosk that is compatible with your Clover POS will bring a lot of benefits to your operation. Kiosks are shown to increase average order values significantly, and it will help reduce a lot of the hiccups that come from managing labor at a time when staff shortages are the main challenge of the industry.

Why are Clover Self Service Kiosks Growing in Popularity?

A lot of the growth that came from Clover self service kiosks and kiosks in general happened due to the pandemic. Customer behavior grew by ten years in just a few months. Customers got used to being able to order food a lot more quickly, without lineups, and without having to talk to a stranger. Digital ordering rose 117% from February 2020 through February 2022. Modern diners, particularly tech-savvy individuals, gravitate towards seamless, personalized experiences that mirror their daily interactions with technology. Self service kiosks offer these customers the convenience and control they seek, allowing them to place orders at their own pace, customize selections, and avoid lengthy queues. 

This alignment with changing customer preferences not only enhances their overall dining journey but also positions restaurants in a much stronger position than they have been in the past. Restaurants are a notoriously hard business. Some people say it's the hardest industry. The margins are almost non-existent and they require a lot of work to set up. But self-service kiosks pass a lot of the burden to the customer while giving them a refreshing new experience. More automation means better margins and better margins mean a better bottom line. As customer behavior continues to prioritize convenience and efficiency, the rise of self-serving kiosks as a staple in dining establishments is positioned to grow from here.

Benefits of an Integrated Clover Kiosk

Let's talk about Clover kiosks. There are a lot of self-ordering kiosks out there, but they are strictly designed for franchises with thousands of locations. Is there an alternative for smaller businesses that are using a tool like Clover? 

There is now.

Integrating your self-ordering kiosks and your Clover POS system can bring a lot of advantages to your restaurant, some of which are listed below. By capitalizing on the benefits of a Clover kiosk that is integrated with your Clover POS, you can streamline operations, elevate customer satisfaction, and position your restaurant for success in the digital age.

Improved Order Accuracy

Minimize order errors caused by miscommunication, leading to higher customer satisfaction. In addition, streamline the order-taking process, reducing the risk of manual entry mistakes.

Optimized Kitchen Workflow

Orders from kiosks are directly transmitted to the kitchen, minimizing delays and ensuring timely preparation. This streamlined communication between kiosks and the kitchen enhances overall efficiency.

Reduced Labor Costs

Allocate staff to more critical roles, as kiosks handle the order placement process, all while lowering the need for manual order entry, freeing up valuable time for your team.

Data-Driven Insights

Access valuable data on customer preferences, peak ordering times, and popular menu items and make informed decisions about menu offerings and operational improvements based on real-time insights.

Seamless Integration

Integrate kiosk orders seamlessly into your existing Clover POS, maintaining a cohesive system and simplifying management by having all orders, whether from kiosks or staff, in one centralized location.

How to Integrate Your Kiosks with Clover

The process of getting started with a Clover Kiosk by integrating your kiosks with Clover POS will be different depending on what kiosk software you are using. Cuboh Kiosks is the easiest tool to integrate with Clover and it is quite affordable, $100 per month. Cuboh also integrates your delivery apps and online orders with your Clover POS and consolidates them into a single tablet so between kiosks and online ordering all your data is in one place. 

To integrate your Cuboh Kiosk with your Clover POS to create a Clover kiosk, the first step is to book a meeting to set up your account. Once you have access to the platform, you can:

1. Import your Clover menu into the system and edit your menu directly on Cuboh.
2. You can upcharge items, edit your pictures, and remove any items you wish to not sell on your kiosk.
3. Cuboh will send you all of the required hardware to run your Clover kiosk. The kiosk will look native to your brand, and it will display your logo as well as your menu.
4. The installation takes ~15 minutes, with most of it just being setting up the hardware.

Once the configuration is all done, your customers can place orders as follows:

1. A customer will tap on the screen to order.
2. They will see the menu and add items to their cart.
3. As items are added to their cart, they will be shown common bundles (which you can pre-define on your Cuboh menu settings). This could drive up your average order value by at least 15%.
4. Once they're ready to check out, they can pay through the machine Cuboh sent.
5. As part of the checkout process, the customer will give you information like their email and phone number so that you can retarget them in the future.

All orders from your Clover kiosk will be automatically entered into your Clover POS without the help of any staff member. All orders will be entered into the POS in real time and without errors. Any customizations will also be taken into account. Customers can write custom instructions (if you have enabled them) so that your kitchen staff can read orders exactly as if the customer were dictating it to them.

The process of launching a Clover Kiosk is very quick and you can be live in a matter of 1 week (depending on shipping).